from Aberdeen City Council's Consultation Hub    :

Aberdeen City Council launches survey on progress towards becoming a Unicef Child Friendly City

It is Aberdeen's ambition is to become recognised by Unicef as a 'Child Friendly City'. A child-friendly city (CFC) is a city, town, community or any system of local governance committed to improving the lives of children within their area by realizing their rights as articulated in the UN Convention on the Rights of the Child.

In order to better understand what work, we already do with regards to children's rights and what needs to be done, it is vital to establish where we currently are. The accreditation process for the award requires us to be able to robustly evidence our progress to successfully deliver the outcomes identified within our action plan. Your responses will enable a baseline to be established and help to identify areas of strength and areas of improvleaderement that need targeted/addressed.

Aberdeen City Council;'s Co Leader, Coucillor Jenny Laing, said: “In aiming to achieve UNICEF Child Friendly City recognition we really want to create communities where children and young people are treated with dignity and have a say in decisions that affect them. We want to co-design services with children and young people that support them and ensure they feel safe and valued.

“We are well on the way already and this survey will help refine still further the work we are doing to involve our young people in shaping Aberdeen’s future and be given the best opportunity to fulfil their potential.

“I would encourage everyone with an interest in helping us make Aberdeen a UNICEF recognised Child Friendly City to take part.”

You can find information about Child Friendly Cities at

Please use the form below to let us know how you involve children and young people and if there is any work that you would like to showcase as part of the application.


Help shape Aberdeen City Council's Services

Over the coming months, were are providing our customers with the opportunity to help us improve how our services are delivered.  If you have recently used any of the services detailed below, you are invited to take part in a variety of ways to contribute and give your feedback.

This may include participating in surveys and/or attending a meeting with a member of our Customer Service Development Team to talk through your recent experience, from point of contact until the delivery of the service.

The services currently being reviewed are detailed below but as this is a rolling programme of work, more services will be added regularly.

  • Accord Card - Access to Leisure
  • Accord Card - Online School Payments
  • Accord Card - Free Bus Travel Application Process
  • Accord Card - Library Membership Card
  • Environmental Health
  • Freedom of Information Requests
  • Residential Parking Permits
  • Roads
  • School and Nursery Applications
  • Street Lighting
  • Street Cleansing
  • Trading Standards
  • Trees, Grounds and Parks Maintenance
  • Waste and Recycling

If you’d be happy for us to contact you from time to time for your feedback on our services, then please do sign-up with your name and a way to contact you. You can change your mind at any time, so if at any time in the future you no longer want to be contacted for feedback, let us know by emailing us at  Otherwise we’ll will keep your details for the current year, plus up to two years.  We won’t share your data with anyone else.  More information on how we will use your data in relation to any feedback you provide can be found in our Your data: customer feedback page.

Why We Are Consulting

The Council needs your feedback to improve our services.  We understand that listening to your views and acting on them is a vital way of improving the services we provide for you and welcome any comments and suggestions that you have.

If you are interested in helping us reshape and develop our services please register now.

Help Shape Our Services - Register Now